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    <title>WithSotto Status - Incident history</title>
    <link>https://status.withsotto.com</link>
    <description>WithSotto</description>
    <pubDate>Wed, 15 Apr 2026 20:00:00 +0000</pubDate>
    
<item>
  <title>Intermittent Portal and API Connectivity Issues</title>
  <description>
    Type: Incident
    Duration: 1 hour

    Affected Components: Portal, API
    Apr 15, 20:00:00 GMT+0 - Identified - Some users are experiencing intermittent connectivity issues when accessing the portal and API. All backend message processing continues to operate normally. Sending and receiving messages, campaigns, flows, and playbooks are unaffected. We are actively investigating the issue and will provide updates as they become available. Apr 15, 21:00:00 GMT+0 - Resolved - This incident has been resolved. The intermittent portal and API connectivity issues are no longer affecting users. 
  </description>
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    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Some users are experiencing intermittent connectivity issues when accessing the portal and API. All backend message processing continues to operate normally. Sending and receiving messages, campaigns, flows, and playbooks are unaffected. We are actively investigating the issue and will provide updates as they become available..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved. The intermittent portal and API connectivity issues are no longer affecting users..&lt;/p&gt;
]]>
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  <pubDate>Wed, 15 Apr 2026 20:00:00 +0000</pubDate>
  <link>https://status.withsotto.com/incident/cmo1ikw6s00efu022nbif9zbp</link>
  <guid>https://status.withsotto.com/incident/cmo1ikw6s00efu022nbif9zbp</guid>
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